15th August 2024

1. Shipping Locations:

We take pride in offering shipping services across all locations within India. Whether you’re in a bustling metropolis or a remote corner, our commitment is to reach you.

2. Shipping Methods:

Our standard shipping method ensures that your orders are handled with care and delivered reliably.

3. Delivery Times:

We understand the anticipation of receiving your order. Our estimated delivery times typically range from 4 to 7 days. However, please be aware that unforeseen circumstances or national holidays may impact delivery schedules.

4. Order Processing:

To get your items to you swiftly, we aim to process orders within 1 to 2 business days from the date of order placement.

5. Shipping Costs:

Good news for our customers! We believe in making your shopping experience delightful, which is why we provide free shipping on all orders.

6. Tracking Information:

Stay informed about your order’s journey. Once your package is on its way, you will receive a detailed email containing a tracking link. This link allows you to monitor the status and location of your package in real-time.

7. Lost or Damaged Product:

While we take every precaution to ensure your items reach you in perfect condition, we acknowledge that unforeseen incidents may occur. In the rare event of a lost or damaged product during transit, we are here to help. Please contact our dedicated customer service team at wecare@mokakart.com with your order details, and we will swiftly address and resolve the issue on a case-by-case basis.